Our website address is: https://CountrywideRoadsideAssistance.com.
We understand that privacy matters online and off-line and we take your privacy serious.
Here’s our Terms of Service Terms and Conditions
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you fill out a contact form to communicate with us, we may obtain personal identifiable information from you and we may save the information you sent us in order to communicate with you in connection with supplying services to you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In order to provide any information, we will require any person or individual who requests any information to provide us proof of identity before we do anything with the requested information. This includes providing us with a clear front and rear copy of a state government issued identification card or a driver’s license and a copy of service or utility bill not older than 3 months issued in your name.
The service or utility bill must be from a well recognized service provider. Once we receive such identity proof we will mail you via U.S. Postal Service a letter to the address you supply us with that will contain a code. You will then send us that code so that we may proceed with your request. If we have other addresses on file we will also mail you a notice to those addresses letting you know that someone has requested your information. If we have other addresses on file we will not release any information until we are satisfied that or confirmed that you are the rightful owner to the information. This policy is to protect the privacy and information of our sites visitors. If we suspect any wrong doing we may report such activity to authorities.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
This privacy notice discloses the privacy practices for (CountrywideRoadsideAssistance.com). This privacy notice applies solely to information collected by this website and notifies you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, data forms or other direct contact from you. We will not share information that you submitted about you to others not connected with a transaction.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, to book services, to charge debit or credit cards.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to order services through this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. Since this service targets users who are 18 years of age and over, we also require users to provide demographic information (such as gender and age) about yourself.
If you happen to forget your account’s password, you can reset such information by accessing our reset options. By accessing the reset options on our site, we will receive your I.P. Address via e-mail when you attempt to reset the information.
Please Note: We will never initiate a phone call, send an e-mail or initiate any type of contact from us to you to request or ask you for any passwords, key numbers or verification codes of any kind. If you receive any unsolicited e-mails, calls or any other type of communication, they will be highly likely to be initiated by someone who is trying to hack or takeover your account and you should use extreme caution. Never open unsolicited e-mails or speak with anyone regarding an account without first confirming who they are.
Orders / Services
We request information from you on our order / service form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Posting User Content
All users who post, add, display or in anyway upload any user content to the service or website in anyway shape or form does such activity voluntarily and by doing so the user’s hereby automatically grant the company and such user hereby represents that he or she has the absolute right to grant to the company the perpetual, transferable, fully paid, non-exclusive, worldwide and universe wide license with the right to sublicense, to use, publicly display, publicly perform, reformat, translate, excerpt in whole or in part and distribute or disseminate such user contributed content for any purpose, private, commercial, advertising, for free or for a fee on or in connection with the company or promotion thereof alone or together with other works incorporated from a single or several works submitted by users, such users also herby grant to the company and authorize the company to grant and authorize sublicenses of the foregoing without expectation of any compensation whatsoever and user hereby agrees to defend the company, site and service from any claims.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey and voluntary information will be used for purposes of monitoring or improving the use and satisfaction of this site and you agree that we may use such information indefinitely.